RETAIL / HOSPITALITY SECTOR
Wi-Fi and Location Analytics to offer the best experience to your customers
Your customers are looking for the best service with the best added value. To provide this, you need to offer them a Wi-Fi connection that meets their demands, as well as knowing their preferences and habits in detail.
With Galgus’s CHT (Cognitive Hotspot Technology) and Location & Presence Analytics, you will be able to optimize Internet access as well as resource management.
Your customers will notice this in various ways: reduced queue times, quick access to offers, promotions and product information, better personalized attention, easy parking, etc.
For managers, location analytics data will allow them to define strategies to ensure that their experience is complete and they want to repeat it.
The large influx of people in shopping malls, stores and hotels generates a multitude of data. Information that administrators can use to create a better experience for their customers and build loyalty.
We put at your disposal our location and tracking technology, which offers the highest precision on the market and includes devices not connected to the network and those that randomize their MAC addresses.
With its implementation, it is possible to reliably know the habits and behavior patterns of customers and users.
Based on this knowledge, material and human resources can be managed intelligently, so that:
- Queues are streamlined at establishments.
- The supply of the most in-demand products is guaranteed on the busiest days.
- Better customer service is ensured by having sufficient staff no matter how high the demand is.
- Parking management is optimized.
- Better-segmented marketing actions with a higher return on investment can be defined by knowing customer preferences more accurately.
- They have the ability to set up captive portals to get more detailed and useful information.
Galgus CHT technology also ensures that the quality of the Wi-Fi service is not impaired by heavy congestion.
Galgus provides Wi-Fi access with maximum speed and robustness, even in environments with a high demand for simultaneous connections.
CHT also minimises the investment required for deployment, requiring fewer access points and prolonging their average lifespan.
In addition, with Galgus Connect we guarantee a smooth and automatic transition between Wi-Fi and 5G networks, so that even the areas with the greatest problems with telephone coverage are connected.
Higher Connectivity, Tangible ROI
Here are some examples of ROI from our clients . Find out more in our success stories!
How do we apply our technology?
Automatically optimized Wi-Fi network
Galgus access points are equipped with our proprietary CHT (Cognitive Hotspot Technology). This is Galgus’ distributed intelligence that allows each AP to monitor its environment, share information with the others and together make the best decisions for network performance.
All of this is done automatically, dynamically adapting to the conditions of the environment (interference, noise, traffic patterns, user density, etc.) and without the need for human intervention.
With this, clients and workers will always have access to fast and uninterrupted internet, no matter how many people are concentrated in the same point.
In addition, CHT extends the life of the devices and reduces operational costs, since it optimizes the number of access points that need to be deployed.
Wi-Fi/5G Convergence with Galgus Connect
Our Galgus Connect solution enables an automatic and seamless transition between 5G and Wi-Fi networks.
Its application is very valuable in areas with poor telephone coverage, such as warehouses or underground car parks.
This makes it possible to maintain communication between customers and employees in these areas.
Wi-Fi Presence & Location Analytics
This technology allows you to know at all times with a precision unique in the market the capacity and flow of people in different areas.
Thanks to AI algorithms, you can count and track devices connected and not connected to the network, even those that randomize their MAC addresses.
This increases knowledge of everything that happens in these areas, allowing you to better manage saturated places.
Discover our success stories
meraville
Meraville provides a superior shopping experience
With Galgus, the Meraville shopping centre is able to offer the highest browsing speed within its facilities with the lowest rate of interruptions and interference, as well as offering its managers precise data on the behaviour of its customers.
To Dream
ToDream, one of the largest shopping centres in Italy
Galgus and Around People revolutionize connectivity at the ToDream shopping center in Turin, providing a robust and fast WiFi network and Location & Presence Analytics for a 85,000 m² facility, as well as for the center’s employees and visitors.
Products For Connectivity Solutions in The Retail Sector
Check our most demanded solutions
What´s Next?
Offer Added Value to Your Customers With Unprecedented Analytics
Talk to our experts and get the most out of your connectivity with real-time analytics, that help you detect your customers’ preferences and behavior throughout your establishment or shopping mall.
